This Privacy Policy describes how SonomaFix Appliance Service (we, us, or our) collects, uses, and shares information about you when you visit our website or contact us for service requests. By accessing or using our services, you agree to this Privacy Policy. If you do not agree, please do not use our services.

We collect personal information when you provide it directly to us through our website’s call request form or when you contact us directly, such as your name, phone number, and email address. This information is used to contact you regarding your service requests, provide updates on service status, and address any inquiries you may have.

By using our services, you consent to allow us and our trusted partners to contact you via phone, email, or text for service-related purposes. This contact might include follow-ups, confirmations, scheduling, and other communications relevant to your service needs.

We may share your personal information with our trusted partners who assist in operational and service requirements, such as scheduling, logistics, and customer service support. These partners are obligated to protect your information with the same level of care that we use and comply with privacy laws.

We also collect non-personal browsing data through the use of cookies and web beacons to improve your experience on our website. This data includes information such as your IP address, browser type, and pages you visit on the site. You can adjust your browser settings to manage cookie preferences.

Your use of our website and services indicates your agreement to waive any right to sue or take legal action beyond direct negotiation regarding disputes related to the website or our services. In the event of a dispute, parties will attempt to negotiate in good faith to resolve the matter before considering any further action.

The maximum compensation for any claims related to our site or services will be limited to $100. Each party will bear its own legal fees and expenses in the event of a dispute arising out of or related to this policy or the services provided.

If you have any concerns regarding your privacy or wish to opt-out of certain communications, please contact us at (707) 225-8310. We reserve the right to update this Privacy Policy at any time, and any changes will be effective upon posting on this page.

Your continued use of our services after any modifications to the Privacy Policy constitutes your acceptance of the new terms. Please review this policy periodically for any changes.